How a Leading Telecom Operator in Hong Kong Streamlined Accounts Payable with Antelope 6

About the Customer Background

Our client is one of the top telecom operators in Hong Kong, serving millions of customers in a highly competitive market. With the rapid growth of data usage and increasing operational costs, the company is committed to adopting cutting-edge technologies to enhance efficiency and maintain its market leadership. The company provides a wide range of telecommunication services, including mobile, broadband, and enterprise solutions.

Why They Needed Antelope 6 Solutions

Facing declining Average Revenue Per User (ARPU) and rising operational expenses, the telecom operator needed to reduce costs while improving efficiency. Their Accounts Payable (AP) process was highly manual, time-consuming, and prone to errors, which led to delays in payment processing and reconciliation. The lack of automation also created bottlenecks in managing large volumes of invoices, especially those involving handwritten notes and multiple languages. The client required a robust and scalable solution to automate their AP workflows and integrate seamlessly with their existing Oracle ERP system.

What Have We Deployed for Them?

Antelope 6 was deployed to overhaul the client’s Accounts Payable processes. The Document AI Capture module was implemented to scan and capture data from physical invoices, including handwritten notes and multi-language content. This module extracted key invoice data, such as amounts, vendor details, and dates, and matched the information with purchase orders for reconciliation.

Once validated, the Accounts Payable data was seamlessly transmitted to the Oracle ERP system using Antelope 6’s Multi-Channel Platform (MCP) for cross-system integration. The solution also automated payment voucher workflows, enabling the issuance of advance cheques. The entire process was supported by the advanced reasoning capabilities of Agentic AI, ensuring accuracy and efficiency at every step.

What Are the Benefits?

Cost Savings: Automation significantly reduced the time and labor required for manual data entry and invoice reconciliation, leading to lower operational costs.

Improved Accuracy: AI-driven data capture eliminated human errors in invoice processing and reconciliation.

Enhanced Efficiency: The streamlined workflows allowed over 300 users to process invoices and payments faster, reducing delays and improving vendor relationships.

Seamless Integration: The integration with Oracle ERP ensured a smooth flow of data between systems, enabling end-to-end automation of AP processes.

Scalability: The solution was designed to handle high volumes of invoices and adapt to the company’s growing needs.

What Customers Have Enjoyed After Deploying the Solutions?

Since deploying Antelope 6, the telecom operator has significantly improved its Accounts Payable efficiency and accuracy. The automated workflows have enabled faster processing of invoices and payments, reducing operational costs and enhancing vendor satisfaction. The ability to handle multi-language invoices and handwritten notes has minimized errors and improved compliance. The seamless integration with the Oracle ERP system has further streamlined the AP process, allowing the company to focus on strategic initiatives to maintain its competitive edge in the market.

Antelope 6 has empowered this leading telecom operator in Hong Kong to tackle rising operational costs and declining ARPU by automating its Accounts Payable processes. With the help of AI-driven technologies like Agentic AI and seamless system integration through MCP, the company is now better equipped to navigate the challenges of a competitive market. Ready to transform your business operations with Antelope 6? Contact us today to learn more!